Label Qualité Système is accredited by COFRAC (French Accreditation Committee) accreditation n°4-0059 for the certification of management systems ISO 9001 version 2015 (available on www.cofrac.fr)
Label Qualité Système has a team of auditors across France so can offer you support which meets your needs in keeping with your line of business.
The Audit cycle is implemented over 3 years in the following way:
Initial audit :(documentation) and phase 2 (on-site application)
Follow-up audit (12 months after initial audit)
Follow-up audit 2 – assessment of phase (24 months after initial audit)
Renewal audit which starts a new 3-year certification phase
An auditor will be assigned to you based on his competencies and your line of business for the duration of the certification phase, which allows for regular monitoring and constant progression.
Label Qualité Système will also support you:
Preliminary certification audit
Before commencing the certification audit
During version changes (e.g. évolution ISO 9001version 2015)
Solely for clients non-certified by LQS
Supplier / sub-contractor audit
To qualify suppliers or sub-contractors
Extended scope of activity, new site, reorganisation
If you have any questions, do not hesitate to contact us so that we can study the feasibility of your needs
All complaints sent to Label Qualité Système are examined in order to identify whether they concern the certification activity. For complaints concerning a certified client, LQS asks clients to communicate action proposals in order to deal with them as quickly as possible. Action proposals should be approved by LQS and implemented by the client. Verification of the implementation of these actions will be carried out by LQS throughout the follow-up audit.
The complainant will be informed of the decision made by LQS following the complaint.
(Extract of certification rules)